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April 01 2019
- Finding No.
7918
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Average 6 month sample n = 25,326
Base: Australians 14+. *Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Mr Frederick Reichheld and Satmetrix Systems, Inc. Based on score of 9 or 10 minus 1 to 6 on a ten point scale, where one is very unlikely to recommend to a friend or colleague and ten is very likely. 1. Main Financial Institution.
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March 08 2019
- Finding No.
7899
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Australia’s most satisfying home phone, mobile phone, Internet, and utilities service providers were recently announced at the 2018 Roy Morgan Customer Satisfaction Awards.
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March 01 2019
- Finding No.
7894
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Six months ended January 2019, n = 24,895
Base: Australians 14+. 1. Using an App on a mobile phone or tablet 2. Using an institutions website
3. Includes Banks not shown, Building Societies and Credit Unions
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March 01 2019
- Finding No.
7896
- Topic:
Press Release Customer Satisfaction
- Country:
Australia
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Roy Morgan presented the 2018 Roy Morgan Customer Satisfaction Awards in Melbourne this week and the 14 winners in the retail categories range from an iconic multinational Swedish furniture maker to a suite of local brands that offer the highest level of customer satisfaction to be found in their chosen business.
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February 25 2019
- Finding No.
7888
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), August 2017 - January 2018, n = 23,945; August 2018 - January 2019, n = 24,895.
Base: Australians 14+ with superannuation
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February 22 2019
- Finding No.
7890
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Australia’s most satisfying banks, insurers and superannuation funds were announced this week at the 2018, 8th Annual Roy Morgan Customer Satisfaction Awards.
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February 21 2019
- Finding No.
7886
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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February 21 2019
- Finding No.
7887
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey.
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January 31 2019
- Finding No.
7864
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia). Australians 14 6 months to October 2018, n = 25,304. Base: Australians 14+ main grocery buyer. 6 months to Oct 2018, n = 6,644.
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January 31 2019
- Finding No.
7863
- Topic:
Customer Satisfaction Press Release
- Country:
Australia
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Source: Roy Morgan Single Source (Australia), average 6 month sample, n = 26,607.
Base: Australians 14+ with at least a deposit/transaction account with bank: average 6 months sample, n = 23,176. 1 Very or fairly satisfied .2 Very or fairly dissatisfied.
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