Bunnings, ALDI and Woolworths on top in Net Trust Scores November 12 2019 Finding No. 8199 Topic: Press Release Country: Australia Source: Roy Morgan Single Source (Australia). Risk Monitor, July 2018 – June 2019; n=14,383. Base: Australians 14+ who answered either Trust or Distrust of brands; n=7,971. Read more
Michel’s knows what its customers want, serving up record highs in coffee shop satisfaction November 11 2019 Finding No. 8198 Topic: Press Release Customer Satisfaction Country: Australia Source: Roy Morgan Single Source Australia, Oct. 2017 – Sep. 2018, n = 3,819. Oct. 2018 – Sep. 2019, n= 3,060. Base: Australians 14+ who purchased from a coffee/doughnut store in the past four weeks Read more
Woolworths bottle shops prove most popular September 02 2019 Finding No. 8114 Topic: Press Release Country: Australia Source: Roy Morgan Single Source Australia, July 2018 – June 2019, n=6,829. Base: Australians aged 18+ who had purchased packaged alcohol in the past four weeks. Read more
Michel's Patisserie brewing its lead in coffee shop satisfaction ratings August 09 2019 Finding No. 8083 Topic: Press Release Customer Satisfaction Country: Australia Source: Roy Morgan Single Source Australia, July 2017 – June 2018, n = 3,802. July 2018 – June 2019, n=3,339. Base: Australians aged 14+ who had purchased from coffee shop in last four weeks. Read more
Natural/plain yoghurt more popular than flavoured or fruit yoghurt June 07 2019 Finding No. 8011 Topic: Press Release Country: Australia Source: Roy Morgan Single Source (Australia), April 2014 – March 2015 (n=15,913) and April 2018 – March 2019 (n= 14,722). Base: Australians 14+. Read more
Bickford’s narrows the gap to Cottee’s, Diet Cordial gains momentum May 31 2019 Finding No. 7992 Topic: Press Release Country: Australia Source: Roy Morgan Single Source (Australia), April 2014 – March 2019. Base: Australians 14+ who have purchased cordial in the last 4 weeks, n=16,444. Read more
Proportion of Australians drinking alcohol down from 2014 May 24 2019 Finding No. 7986 Topic: Press Release Country: Australia Source: Roy Morgan Single Source (Australia), April 2013 – March 2014, n = 19,120; April 2018 – March 2018, n = 16,276. Base: Australians 18+ Read more
Independent retailers gain in packaged alcohol market April 26 2019 Finding No. 7951 Topic: Press Release Country: Australia Source: Roy Morgan Single Source (Australia), January 2017 - December 2017, n=6,983; January 2018 - December 2018, n=7,039. Base: Australian 18+, purchased packaged alcohol last 4 weeks. Read more
Roy Morgan Customer Satisfaction Awards 2018: Australia’s most service-oriented retailers announced March 01 2019 Finding No. 7896 Topic: Press Release Customer Satisfaction Country: Australia Roy Morgan presented the 2018 Roy Morgan Customer Satisfaction Awards in Melbourne this week and the 14 winners in the retail categories range from an iconic multinational Swedish furniture maker to a suite of local brands that offer the highest level of customer satisfaction to be found in their chosen business. Read more
Roy Morgan announces winners of the 2018 Customer Satisfaction Awards February 21 2019 Finding No. 7886 Topic: Customer Satisfaction Press Release Country: Australia The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey. Read more