Wealthier Australians are less satisfied with their bank November 19 2019 Finding No. 8200 Topic: Customer Satisfaction Press Release Country: Australia Source: Roy Morgan Single Source 6 months to September 2019, n=24,557. Base: Australians 14+. *MFI = Main Financial Institution. Read more
Bunnings, ALDI and Woolworths on top in Net Trust Scores November 12 2019 Finding No. 8199 Topic: Press Release Country: Australia Source: Roy Morgan Single Source (Australia). Risk Monitor, July 2018 – June 2019; n=14,383. Base: Australians 14+ who answered either Trust or Distrust of brands; n=7,971. Read more
Satisfaction and NPS® of big four banks improving after Finance Royal Commission October 11 2019 Finding No. 8160 Topic: Customer Satisfaction Press Release Country: Australia Source: Roy Morgan Single Source (Australia). Average 6 month sample n = 25,115. Base: Australians 14+. Read more
ING achieves satisfaction ratings above ninety percent despite turbulent year for banking October 03 2019 Finding No. 8152 Topic: Customer Satisfaction Press Release Country: Australia Source: Roy Morgan Single Source Australia, March 2019 – August 2019, n = 24,143. Base: Australians aged 14+ Read more
Scott Morrison wins surprise Federal Election May 20 2019 Finding No. 7988 Topic: Federal Poll Public Opinion Morgan Poll Review Country: Australia By Gary Morgan, Michele Levine and Julian McCrann. Saturday’s Federal Election results shows the L-NP Government will likely be returned with a small majority. Analysis of the polls show all polls significantly underestimated the L-NP primary vote. The Roy Morgan Poll a week before the Federal Election had L-NP support at 38.5% – 2.9% lower than their actual vote of 41.4%. Read more
State of the Nation – Election 2019 a ‘photo finish’ May 08 2019 Finding No. 7966 Topic: Most Important Issues Press Release Special Poll Federal Poll Country: Australia What seemed like a foregone conclusion after the Liberal Party Leadership upheaval late last year has suddenly become a competitive contest between the L-NP Government led by Prime Minister Scott Morrison and the Bill Shorten-led ALP Opposition. Read more
Roy Morgan announces winners of the 2018 Customer Satisfaction Awards February 21 2019 Finding No. 7886 Topic: Customer Satisfaction Press Release Country: Australia The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey. Read more
Isuzu UTE wins ‘Best of the Best’ award for 2018 February 21 2019 Finding No. 7887 Topic: Customer Satisfaction Press Release Country: Australia The Annual Customer Satisfaction Awards are based on 12 months of data from Roy Morgan’s Consumer Single Source Survey. Read more
Big drop in home loan intentions November 16 2018 Finding No. 7801 Topic: Press Release Country: Australia Source: Roy Morgan Single Source (Australia). 15 months to October 2018, n = 62,413.Base: Australians 14+. Read more
Nearly one million mortgage holders experiencing “mortgage stress” October 19 2018 Finding No. 7767 Topic: Press Release Country: Australia Source: Roy Morgan Single Source (Australia), 3 months to August 2017, n = 12,778 and 3 months to August 2018, n = 12,914. Base: Australians 14+ with owner occupied home loan, 3 months to August 2017, n = 2,690 and 3 months to August 2018, n = 2,541. Read more